HRM531 Human Capital Management Week 3 Knowledge Check 100% CORRECT
· 1
Supervisors that excel at conducting performance-feedback interviews typically have received _________ prior to conducting appraisals.
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training
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a promotion
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vacation
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a bonus
· 2
________ implies that a performance appraisal system is capable of distinguishing effective from ineffective performers.
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Relevance
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Reliability
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Acceptability
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Sensitivity
· 3
To minimize defensive behavior, procedures used for promotion decisions must be
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rigid
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fair
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flexible
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changed frequently
· 4
Prior to the performance-feedback interview, the supervisor should
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communicate frequently with subordinates about their performance
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have a coworker complete the entire appraisal
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set aside a maximum of 15 minutes to write the appraisal
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refrain from speaking to subordinates
· 5
_____ translate job requirements into levels of acceptable or unacceptable employee behavior.
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Qualitative analyses
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Reliability judgments
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Performance standards
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Absolute rating systems
· 6
The answer to the question “What really makes the difference between success and failure on a particular job, and according to whom?” determines
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relevance
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sensitivity
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reliability
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coherence
· 7
Appraisals provide legal and formal organizational justification for
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keeping unions out
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bringing legal action against employees
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employment decisions
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high executive salaries
· 8
Psychologically, promotions help satisfy employees’ need for
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superiority
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separation
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discipline
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security
· 9
From the organizations perspective, the four broad types of internal moves include
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demotions, transfers, relocations, and resignations
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promotions, demotions, transfers, and layoffs
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layoffs, retirements, resignations, and demotions
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promotions, demotions, transfers, and relocations
· 10
One requirement of sound appraisal systems is _____, which refers to consistency of judgment.
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reliability
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sensitivity
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relevance
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acceptability
· 11
The advantage of using a behavioral checklist is that
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the meaning of response categories is generally interpreted similarly by various raters
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it provides a direct link between job analysis and performance appraisal
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it is good for individual feedback and development
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it focuses directly on job behaviors
· 12
Which of the following is an advantage of narrative essays?
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Good for individual feedback and development
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Forces raters to make distinctions among employees
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Good for making comparisons across employees
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Provides a direct link between job analysis and performance appraisal
· 13
Which of the following is a disadvantage of forced distribution?
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May be inaccurate if a group of employees is either very effective or ineffective
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Provides little basis for individual feedback and development
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Forces raters to make distinctions among employees
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Difficult to make comparisons across employees
· 14
Most companies require that appraisal results be
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sent by certified mail to the employee
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discussed with the employee
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e-mailed to the employee
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only provided on an annual basis
· 15
To avoid legal difficulties regarding performance appraisals, organizations should
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use the competitors appraisal system
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train supervisors on how to skip embarrassing questions
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allow supervisors flexibility in the appraisal process
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provide written instructions and train supervisors on the rating system
