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Assignment: Supervisor Job Description
- Complete the following assignment in a paper of approximately 750 words:
- Create a job description for the role of supervisor of a customer service call center. Include the following sections:
- Basic role purpose: What are the key features of the position? How does this job fit into the company?
- Duties and responsibilities: List all potential facets of the job.
- Organizational relationship: To whom does the supervisor report? How many direct reports does he or she have?
- Position requirements and specifications: List education, prior work experience, and skills needed in order to be considered for the job.
- Explain your work.
- Why did you include the items in each section?
- What criteria in the job description helps define a good supervisor?
- Include a minimum of two sources, which may consist of readings from the University Library, your text, and other selections such as websites.
- Format your paper using West Writing Style Handbook guidelines.
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