MAT 540 Week 3 Quiz 2

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MAT 540 Week 3 Quiz 2:

 

 

1. The coefficient of optimism is a measure of the decision maker’s optimism. TRUE/ FALSE

 

2. A payoff table is a means of organizing a decision situation, including the payoffs from different decisions given the various states of nature. TRUE/ FALSE

 

3. The maximin criterion results in the maximum of the minimum payoffs. TRUE/ FALSE

 

4. A state of nature is an actual event that may occur in the future. TRUE/ FALSE

 

5. The ______________ minimizes the maximum regret.

 

maximax regret criterion

minimax regret criterion

minimin regret criterion

maximin regret criterion

 

 

6. The maximin criterion results in the

 minimum of the maximum payoffs

 maximum of the maximum payoffs

 maximum of the minimum payoffs

 minimum of the minimum payoffs

 

7. A dominant decision is one that has better payoff than another decision under each state of nature. TRUE/ FALSE

 

8. The maximin approach to decision making refers to

minimizing the maximum return

maximizing the minimum return

maximizing the maximum return

minimizing the minimum return

 

9. The maximax criterion results in the maximum of the minimum payoffs. TRUE/ FALSE

 

10. Determining the worst payoff for each alternative and choosing the alternative with the best worst is called

maximin

minimin

maximax

minimax

 

11. The Hurwicz criterion is a compromise

for the maximin criterion

for the maximax criterion

between the maximax and maximin criteria

none of the above

 

12. The maximax criterion results in the

 maximum of the minimum payoffs

maximum of the maximum payoffs

 minimum of the maximum payoffs

 minimum of the minimum payoffs

 

13. Regret is the difference between the payoff from the best decision and all other decision payoffs.  TRUE/ FALSE

 

14. Regret is the difference between the payoff from the

best decision and all other decision payoffs

worst decision and all other decision payoffs

best decision and the worst decision payoffs

none of the above

 

15. The minimax regret criterion

 maximizes the minimum regret

 minimizes the minimum regret

 minimizes the maximum regret

 maximizes the maximum regret

 

16. The Hurwicz criterion is a compromise between the maximax and maximin criteria.

TRUE/ FALSE

 

17. The term opportunity loss is most closely related to

maximin regret

maximax regret

minimax regret

minimin regret

 

18. The equal likelihood criterion multiplies the decision payoff for each state of nature by an equal weight.   TRUE/ FALSE

 

 

19. The basic decision environment categories are

certainty

risk

uncertainty

all of the above

 

20. Expected opportunity loss is the expected value of the regret for each decision.

TRUE/ FALSE

 

BUS 694 Week 6 Final Proposal

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BUS 694 (ASHFORD)  – Finance Capstone Seminar

BUS 694 Week 6 Final Proposal

Focus of the Final Proposal

Read the Chapter 18 Mini Case 1: Dorchester, Ltd.

Using the material developed for Weeks One through Five, write a fifteen to twenty page proposal to Dorchester, Ltd.’s management team. In your proposal, advise them of an acquisition target based on research previously conducted. Your proposal should also include:

  • An economic assessment of the country chosen,
  • A risk mitigation plan,
  • A financing plan on how to finance the acquisition, and
  • A concluding recommendation using supporting rationale derived from the above mentioned items.
  • Use non-course materials to support your contentions and incorporate pro forma financial statements and supporting documentation to support your proposal.

Writing the Final Proposal

The Final Paper:

1. Must be fifteen to twenty double-spaced pages in length, and formatted according to APA style as outlined in the Ashford Writing Center.

2. Must include a title page with the following:

    a. Title of paper

    b. Student’s name

    c. Course name and number

    d. Instructor’s name

    e. Date submitted

3. Must begin with an introductory paragraph that has a succinct thesis statement.

4. Must address the topic of the paper with critical thought.

5. Must end with a conclusion that reaffirms your thesis.

6. Must use at least five scholarly sources, including a minimum of two from ProQuest.

7. Must document all sources in APA style, as outlined in the Ashford Writing Center.

8. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.

How Does Religion Effect Modern Romantic Interpersonal Relationships? FOR KIM WOODS ONLY

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Topic: How Does Religion Effect Modern Romantic Interpersonal Relationships?

 

NOTE: THIS TOPIC MUST BE RESEARCHED THROUGH INTERPERSONAL COMMUNICATION, CONFLICT THEORY.

                  

Conflict theory

Many interpersonal communication scholars have sought to define and understand interpersonal conflict. As a result, there are numerous definitions of conflict available. Although these varying perspectives highlight something unique about interpersonal conflict, they also cause some confusion. This has resulted in difficulty in establishing uniform methods of operationalization for those who use social scientific (quantitative) methods of analysis. This means that it is difficult to generalize findings across studies.

According to Barcki and Harwick (2004), who consolidated several definitions across the discipline, conflict can be defined as “a dynamic process that occurs between interdependent parties as they experience negative emotional reactions to perceived disagreements and interference with the attainment of their goals” (p. 234). With this definition, conflict has three properties:

1  disagreement

2  negative emotion

3  interference

The disagreement property demonstrates the element of perception in conflict. The negative emotion component demonstrates the affect characteristic. The behavioral element demonstrates the interference characteristic of conflict. Within this definition, conflict can be focused on task or relational issues. Task issues involve events, plans, behaviors, etc. Relational conflict involves dispute over personal issues, attitudes, values, beliefs, behaviors, relationship status, etc.

 

 

Paper Format:

Font: Use a standard font such as Times New Roman, size 12.

Margins: 1 inch.

Page Numbers: Placed on top right-hand corner of the paper.

Headings and Subheadings: Simply be consistent in how you format titles, headings, and subheadings.

APA FORMAT.

24 PAGES.

MAXIMUM 15 SOURCES.

THIS IS A QUALITATIVE RESEARCH, QUALITATIVE RESEACH METHOD’S GUIDELINE MUST BE FOLLOWED.

Minimum 15 sources

 

Paper should include:

            1.Abstract: Summing up the contents of the paper (1 page)

            2.Table of Content (1 page)

           

3.Introduction discussing your topic or your site (usually the artifact that you will critically analyze), and a preview of the rest of your paper and a brief mention of your conclusions (2 pages)

4. _Literature Review: A literature review surveys books, scholarly articles, and any other sources relevant to a particular issue, area of research, or theory, and by so doing, provides a description, summary, and critical evaluation of these works in relation to the research problem being investigated. Literature reviews are designed to provide an overview of sources you have explored while researching a particular topic and to demonstrate to your readers how your research fits within a larger field of study [From USC Libraries Research Guides]. THE Literatures must be reviewed in a thematic order and or chronological, in addition, at the end of this section, the main research question must be presented (10 pages) http://libguides.usc.edu/writingguide

 

5. _Methodology: The methods section describes the rationale for the application of specific procedures or techniques used to identify, select, and analyze information applied to understanding the research problem, thereby, allowing the reader to critically evaluate a study’s overall validity and reliability. The methodology section of a research paper answers two main questions: How was the data collected or generated? And, how was it analyzed? The writing should be direct and precise and always written in the past tense [From USC Libraries Research Guides].  (2 pages) http://libguides.usc.edu/writingguide

6. _Analysis: There should be a section including an analysis of your own ideas/findings. This is the most comprehensive section of your paper, where you present your own ideas and findings. In this section be sure to include a section on the selected theme .This section must also contain auto ethnographic passages and analysis of your topic as a wicked problem (6 pages)

7. _Conclusion: Similar to your Introduction. Emphasis is on what you did in the paper and lessons you draw from your research. (2 pages)

 

MGT 521 Final Exam

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1) John writes a memo to his employees. Putting his thoughts onto paper is an example of           

 

              A.   communicating

                B.   messaging

                C.   encoding

                D.   cryptography

 

               

2) Chantel received an invitation to a web meeting that will take place at 3:00 p.m. She accepted the invitation. This is an example of

                A.   formal channels of communication

                B.   spontaneous communication

                C.   feedback as a function of communication

                D.   informal channels of communication

               

 

3) You are doing research on political issues and find that you are on a conservative leaning site. What type of source credibility issue is this?

                A.   Credentials

                B.   Impartiality

                C.   Currency

                D.   Style

 

               

4) When reviewing an educational math website, you find the author’s background is in English. What type of source credibility issue is this?

                A.   Credentials

                B.   Impartiality

                C.   Currency

                D.   Style

 

               

5) A famous ice cream manufacturer sent workers to a nearby grocery store to offer shoppers a sample of its new flavor. The workers provided samples to 300 shoppers and noted that 80% of the sample population stated they liked the flavor. Based on this scenario, which of the following is an example of an inference?

                A.   Workers provided samples to 300 shoppers.

                B.   20 percent of the sample population did not like the new flavor or were indifferent.

                C.   The ice cream manufacturer began producing the new ice cream flavor and offered it in stores.

                D.   The workers were offering samples to see if the general public liked the new flavor.

               

 

6) Persuading or convincing others to accept your argument means the reasoning must be logical. Which of the following is an example of logical flaws or fallacies?

                A.   Opposing views are considered

                B.   Hasty Generalization

                C.   Argument presents alternative explanations

                D.   Reasoning from specific evidence

 

               

7) What is the best way for the CEO to deal with managers in key positions who continue to resist a major change?

                A.   Minimize their interactions with fellow employees and work around them

                B.   Replace them with people who will support the change

                C.   Give them space and hope they will come to see why the change was necessary

                D.   Keep increasing the pressure on them to support the change

               

 

8) Finding a win-win solution that allows parties who are involved to have their goals achieved is an example of

                A.   accommodation

                B.   collaboration

                C.   team building

                D.   compromising

 

               

9) What is emphasized more in ethical leadership theories than in transformational leadership?

                A.   Leader values

                B.   Leader behaviors

                C.   Leader skills

                D.   Leader traits

               

 

10) Ethical behavior and integrity for a leader is most likely to result in

                A.   higher unit performance

                B.   higher performance ratings for the leader by bosses

                C.   higher subordinate satisfaction and trust

                D.   less stress for the leader

 

 

11) A common characteristic of most entrepreneurs is that they

                A.   accept the risks involved in starting and managing a business

                B.   have a high level of scientific and technical expertise

                C.   possess a great deal of personal wealth

                D.   have experience in running large, complex organizations

               

 

12) In order to make an intelligent investment decision, entrepreneurs should

A.   limit their options to those business investments that are backed by the U.S. government

B.   invest in businesses that have generated a stable rate of profit for at least the past ten years

C.   invest only in business opportunities where it is possible to take an active role in management

D.   compare the risks of potential investments to their expected profits and find the right balance between profit and risk

               

 

13) The customers, employees, stockholders, suppliers, creditors, and others who stand to gain or lose by the policies and activities of a business represent the firm’s

                A.   market makers

                B.   economic environment

                C.   stakeholders

                D.   social mentors

 

               

14) When a firm makes use of the SWOT analysis, one of its objectives is to

A.   identify the best employees to fill each position within the organization

B.   set specific short-term performance standards for each department

C.   evaluate the desirability of issuing stocks or bonds in the current financial climate

D.   identify the things it does well as an organization and the things it needs to improve

               

 

15) The process of rating an organization’s practices, processes, and products against the best of the world is known as

                A.   webworking

                B.   outsourcing

                C.   benchmarking

                D.   core competencies

 

               

16) Companies benefit today by inter-firm cooperation. One of the ways they cooperate is through networking. Another way is by seeking technological knowledge and learning new processes from other firms that usually fall outside of their respective industries. We call this

                A.   competency capturing

                B.   technology swapping

                C.   benchmarking

                D.   broadening the knowledge base

               

 

17) An important difference between accounting and other business functions, such as marketing and management, is that

                A.   accounting functions must be performed by an “outsider” (rather than by an employee of the business) in order to avoid conflicts of interest

                B.   accounting offers us insight into whether the business is financially sound

                C.   accounting involves mainly clerical activities and thus requires very little analysis

                D.   accounting deals exclusively with numbers

 

               

18) Although accounting has several specific uses, the overall purpose of accounting can be summarized as

                A.   to provide financial information that is useful to decision makers

                B.   to meet the legal requirements of the Financial Accounting Standards Board (FASB)

                C.   to allow the government to track business activity levels

                D.   to compute the profit or loss and declared dividend of a business firm

 

               

19) An important advantage that knowledge technology has over older versions of business technology is that it

                A.   is much cheaper to incorporate into most business operations

                B.   delivers timely information directly to the people who need it

                C.   allows businesses to locate anywhere and still reach their customers

                D.   eliminates the need for business to store information electronically

 

               

20) First Engineering, a large U.S. based mechanical engineering firm, is considering entering the global market. Upon careful analysis of the global market, they will find that global trade

                A.   opportunities are diminishing

                B.   is dominated by emerging, developing countries

                C.   is likely to be severely restricted in the future by nontariff trade barriers

                D.   is big business today and is expected to be more important in the future

 

 

21) The process of setting up individual functional units of the business to do specialized tasks is called

                A.   departmentalization

                B.   division of labor

                C.   job specialization

                D.   delegation of authority

               

 

22) The proven success of job specialization lies in the fact that

                A.   it leads to groupthink

                B.   it avoids the pitfalls of division of labor, where workers become removed from thinking conceptually about the business

                C.   it is a detractor to others who are thinking about entering your industry because it successfully creates barriers to entry

                D.   it adds efficiency to the business’s operation by identifying tasks that some do better than others

               

 

23) Economics is the study of how a society

                A.   invests wisely in the stock market

                B.   employs resources to produce goods and services and distribute them among competing groups and individuals

                C.   employs statistical techniques to make predictions about the evolution of society over the long run

                D.   governs itself for the good of its citizens

 

               

24) How is it that people working in their own self-interest produce goods, services, and wealth for others?

                A.   By taking advantage of a vast supply of labor, people working in their own self-interest could hire others at very low wages.

                B.   In order to earn money and produce goods that improve lives, self-directed gain would provide jobs, and subsequently wages for others.

                C.   The government pays entrepreneurs in the United States to produce goods, services, and wealth for others.

                D.   Entrepreneurs tend to include themselves in a group of people who need charitable support. A portion of the entrepreneur’s profit (as required by law) goes to the charity of one’s choice to support the less fortunate.

               

 

 

 

 

 

25) The ultimate resource of a firm is its

                A.   business plan

                B.   marketing mix

                C.   capital budget

                D.   employees

 

               

26) Today, human resource management has become so important that in many firms it has become

                A.   a function performed by managers in all areas of the organization

                B.   the main responsibility of the firm’s legal staff

                C.   a function handled only by specialists in the human resource department

                D.   function handled only by the firm’s top management

 

               

27) Which of the following is included in performing a business analysis?

                A.   Hiring new employees

                B.   Entering global markets

                C.   Conducting a SWOT analysis

                D.   Networking

 

               

28) When the competition is intense and the environment is changing rapidly, it is especially important to

                A.   maintain a high level of external monitoring

                B.   have detailed plans and operating procedures

                C.   increase the power of the chief executive

                D.   strengthen the organization culture

 

 

29) Which of the following would be a concern addressed in a strategic plan?

                A.   Which specific jobs should be assigned to each employee?

                B.   How much output should be produced this week in a given production facility?

                C.   Which computer software package should the firm’s human resources office use to manage the payroll?

                D.   Should the firm make a long-term commitment to expand into new markets?

 

               

 

30) Tactical planning is concerned with

A.   determining the best way to cope with an emergency situation

B.   devising temporary courses of action to be used if the primary plans do not achieve the desired results

C.   developing detailed strategies about what is to be done, who is to do it, and how it is to be done

D.   setting long run goals that will govern the general course of the organization for years

 

 

 

 

 

 

M5: Assignment 1: LASA 2— Corporate Compliance

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Assignment 1: LASA 2— Corporate Compliance

 

You are a corporate compliance officer for a hospital.  You are also a feature writer for The Medical Reporter, an online health magazine.  The editor asks you to write an 8-10 page feature story about the steps you should take when fraud and abuse cases are reported to a facility. This is very timely as you recently received a call on your “hotline” regarding a potential fraud and abuse issue.  The caller indicated that Dr. Greedy was billing for services that had not been provided.  You are in danger of losing reimbursement for Medicare and Medicaid programs if this behavior is not stopped.   Your feature should address the ethical and moral components that healthcare providers and healthcare facilities face with fraud and abuse issues.  Your research should include the following aspects:

 

       I.            How to conduct an investigation.  It should include the following elements:

 

                             a.            Reviewing the initial complaint: What are the items you should look for in a compliant to determine validity?

                             b.            Notifying the appropriate upper management of the complaint unless they are implicated in the complaint: What are the steps to take to determine who is involved?

                              c.            Obtaining additional information as necessary and developing a plan for the investigation:  What other items are important to the investigation?

                             d.            Conducting interviews with staff, residents and/or management: Delineate the types of questions to ask in the interview.

                              e.            Determining if the allegations are substantiated or unsubstantiated: Identify criteria to determine if substantiated or unsubstantiated.

 

    II.            How to develop a correction action plan. The plan may suggest:

 

                             a.            A recommendation for a subsequent audit or follow-up to the complaint and determination of when this is necessary.

                             b.            A recommendation to refund any overpayments to federal government, insurance company or individual payer and when that may be the best course of action.

 

By Saturday, August 24, 2013, deliver your assignment to the M5: Assignment 1 Dropbox.

Use the following file naming convention: LastnameFirstInitial_M5_A1.doc.

 

 

 

 

Assignment 1 Grading Criteria

Maximum Points

Discussed the process for reviewing the initial healthcare fraud and abuse complaint and the items to look for to determine validity.

36

Explained the steps to take to determine who is involved in the complaint.

32

Discussed how to obtain additional information to develop a plan for the investigation and the items, which would be important to the investigation.

32

Explained how to conduct interviews with staff, residents and/or management and the types of questions to ask in the interview.

32

Identified the criteria to determine if the allegations are substantiated or unsubstantiated.

32

Explained how to determine when a recommendation for a subsequent audit or follow-up to the complaint is necessary.

36

Discussed the best course of action when a recommendation to refund any overpayments to federal government, insurance company or individual payer is warranted.

36

Written Components:
Style (8 points): Tone, audience, and word choice
Organization (16 points): Introduction, transitions, and conclusion
Usage and Mechanics (16 points): Grammar, spelling, and sentence structure
APA Elements (24 points): In text citations and references, paraphrasing, and appropriate use of quotations and other elements of style

64

Total:

300

 

 

HRM 300 Week 2 Human Resource Management Department Brochure

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1.     Learning Team Assignment: Human Resource Management Department Brochure (Due Day 7 – Monday)

The HRM department at fictional Health & Nutrition, Inc. (a direct selling company), is planning to recruit new employees at a local university career fair. To attract qualified applicants, the department has decided to design a brochure to advertise the department at the career fair. A graphic artist has been assigned to create the graphic design for the brochure and your team has been asked to provide only the text for the brochure. The text your team writes must focus on communicating to potential employees how the department is addressing changes in technology, diversity, and ethics, as well as what makes Health & Nutrition, Inc. an attractive place to work.

·         Create the text information for the brochure for the HRM department at Health & Nutrition, Inc.  Submit your text in a Microsoft® Word document and segment by section. Note that a graphic artist is responsible for the graphic design. Your Learning Team must write only the text information for the brochure.

                                    

·         Include the following details in your text information:

o    Title of brochure

o    An opening paragraph introducing the human resources department of Health & Nutrition, Inc.

o    Three to four paragraphs addressing HRM changes in technology, diversity, and ethics

One paragraph with bulleted list of differentiators that make Health & Nutrition, Inc. an attractive place to work

Campus Painters offers house-painting services by hiring (attachment)

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1. Campus Painters offers house-painting services by hiring college students to paint during their breaks between semesters. Malachai started the business when he was in college and now he owns and manages the small service-oriented business by providing price quotes, hiring student painters, purchasing supplies, and advertising their services. He currently employs 22 painters and pays them $10.50 per hour for painting and “prep-work” (scraping old paint, caulking, cleaning and removing bugs from the areas that are to be painted). In order to be profitable, Malachai has learned to provide superior service to his customers, including free price quotes. He builds in his profit-margin of 25% to all quotes by first computing his total costs, then adding 25% of that number to determine how much to charge the customer. Using his knowledge of the expenses for labor, supplies, and equipment, he has developed the following information: – 1 gallon of paint will cover approximately 400 square feet – For every 2 gallons of paint for a wall, you need 1 gallon of paint for the trim – Malachai has a deal with the local paint store and can get any paint he wants for $25 per gallon [Note: Malachai cannot purchase ½ a gallon of paint.] – Every job requires 5 tubes of caulk ($3 each) and 5 clean paint brushes ($4.50 each) – Malachai finds that a painter can apply a gallon of paint in about 8 hours a. (5 points) Martin just finished working on a job in which he spent 6 hours on Monday doing prep-work and 8.5 hours on Wednesday painting. How much money does Malachai owe him? b. (5 points) The Marks family needs to get the outside of their house painted, including the siding as well as the white trim. Malachai estimates that area of the exterior of the house is about 8,000 square feet. Based on the condition of the Marks’ house he also estimates that he will need 2 workers for 8 hours to do the prep-work. How much should Malachai quote for the cost of this job, including labor, supplies, and profit?

 

  1. (5 points)  Write a formula reflecting the price estimate for a house based on the number of square feet  that need to be painted.  Assume that Malachai can accurately estimate the painted area (in square feet) and the amount of time it takes to complete the prep-work on a job.   

2.LaToya Smith is a buyer for a large manufacturing company . She can purchase 200 pounds of chemicals for $95. She can also purchase mixing vats for $400 each. Sales taxon all products is 6% of the total cost of the order. Shipping costs for her order will be a flat $30.

a.At this same rate, how much would 4,000 pounds of chemicals cost?

b.This month she doesn’t know yet how many mixing vats she will need to order. Let y = number of mixing vats required. Write an equation using y that she can use to determine the total amount of her order.

 

 

 

Literary Analysis Essay revised draft paper

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the clip that I chose is “

Hello Out There [U.S.]                        ,,,,and the secondary TXT is

“love is more thicker than forget” by e.e. cummings – poem .pdf   [U.S.]

 

its the final draft revised 

The long essay you will write for the class will be a literary analysis paper focused on one play of your choice. This original idea will be developed by drawing on a secondary text of your choice. 

WHAT NEED TO BE RVISED IS “MLA FORMAT

You have some minor formatting issues, which might be the fault of your computer (titles should appear in italics, for example, and not in brackets). But the MLA heading on page 1 looks good. You do not need to identify the categories of information. Instead of typing “Name: ” and then having your name, for example, you should just list your name. 

THESIS

Your first paragraph offers interesting information, but there is a problem here: you cite another writer (Balakian), and you tell the reader what Balakian thinks, but you do not tell the reader what YOU think. You can agree with Balakian, but you are not allowed to merely agree–you must add something to the discussion. Otherwise there is no point in writing the paper. So think about what it is you wish to say that Balakian has not yet said about the play, and make that new idea clear to the reader.

At the end of the first page you raise an interesting question: What prevents love between people in society? This is a good question. You are now responsible for giving the reader your thoughts as you attempt to answer this question yourself. 

You must track the progression of your own thought process, or else the reader will not be able to do that for you. 

At the bottom of page two going into page three, you mention lonliness but do not explain how lonliness connects to the idea of preventing love. Then you talk about money. Still there is no explanation of how money prevents people from loving each other, or what money has to do with the idea of loneliness. 

You seem to suggest by the end of the paper that desire for money, or the feeling that money will fix our problems, is the cause of us not loving one another, but you need to walk yourself through what that process actually is in order to explain it clearly to the reader.”

And its not complate 5 pages if you can add on it to be 5 complate pages and FINALLY THIS 

Here are the citations you need for your essays. Please copy and paste the citations you are using into your Works Cited page.

 

Assignment 3 Cultural Activity Report

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Cultural Activity Report

As a way of experiencing the Humanities beyond your classroom, computer, and textbook, you are asked to do a certain type of “cultural activity” that fits well with our course and then report on your experience.   Your instructor will require you to propose an activity and get instructor approval before you do it and report on it (students should look for any instructions in that respect). Every effort should be made to ensure that this is a hands-on experience (not a virtual one), that this activity fits the HUM 112 class well, and that the activity is of sufficient quality for this university course. The two (2) key types of activities are a museum visit or a performance.

 

  1. Visit a museum or gallery exhibition or attend a theater, dance, or musical performance before the end of Week 10. The activity (museum or performance) should have content that fits our course well. Have fun doing this. 
  2. Write a two to three (2-3) page report (500-750 words) that describes your experience.

 

    • Clearly identify the event location, date attended, the attendees, and your initial reaction upon arriving at the event.
    • Provide specific information and a description of at least two (2) pieces.
    • Provide a summary of the event and describe your overall reaction after attending the event.
    • Use at least the class text as a reference (additional sources are fine, not necessary unless required by your content). Your report should include connections you make between things observed in your activity and things learned in the course and text. 

 

Visiting a Museum 

 

  • It makes sense to approach a museum the way a seasoned traveler approaches visiting a city for the first time. Find out what is available to see. In the museum, find out what sort of exhibitions are currently housed in the museum and start with the exhibits that interest you.
  • If there is a travelling exhibition, it’s always a good idea to see it while you have the chance. Then, if you have time, you can look at other things in the museum.
  • Every effort should be made ahead of time to identify a museum that has items and works one can easily connect to our HUM 112 class and book. Since HUM 112 covers from 1600 AD to the present, it makes more sense to focus on items from this time frame. In general, museums with fine arts work better than history museums. 
  • Any questions about whether a museum-visit activity fits the course and assignment well enough will be decided by the instructor when the student seeks approval for the activity. Any alternative activity outside the normal ones listed here, such as for those limited by disability or distance, will be determined by the instructor. Normally, we do not expect students to travel over an hour to get to an approved activity. 
  • Make notes as you go through the museum and accept any handouts or pamphlets that the museum staff gives you. While you should not quote anything from the printed material when you do your report, the handouts may help to refresh your memory later.
  • The quality of your experience is not measured by the amount of time you spend in the galleries or the number of works of art that you actually see. The most rewarding experiences can come from finding two or three (2 or 3) pieces of art or exhibits which intrigue you and then considering those works in leisurely contemplation. Most museums have benches where you can sit and study a particular piece.
  • If you are having a difficult time deciding which pieces to write about, ask yourself these questions: (1) If the museum you are visiting suddenly caught fire, which two (2) pieces of art or exhibits would you most want to see saved from the fire? (2) Why would you choose those two (2) particular pieces?

For Alpha Grades Only

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This is the assignment:

 

Imagine yourself as just being appointed the Chief Patient Experience Officer of your hospital. You have been charged by the board and CEO of the hospital to create a new systems approach for the hospital that will meet the patient’s needs, priorities and expectations in a manner that exemplifies the values of respect, compassion, justice, and community pride. Your plan should include a method of determining who the customer is, what the customer wants, how the hospital will meet those needs and desires, how you will measure customer satisfaction, and the data capture modalities you will use, such as qualitative or quantitative methods to obtain the information. Also, how you will communicate the results of this new program to the world.

Create a PowerPoint presentation at least 10 slides in length that discusses your planned proposal. Each process should be outlined in 2–4 slides. Include detailed speaker’s notes that describe your program, which should include your answers to the questions below. Be sure to include references and citations from at least five sources. Your PowerPoint presentation needs to be visually appealing, to catch your audience’s attention, as your goal is to promote your program to the health care organization groups and people attending.

  1. Outline the current customer experience efforts and how these efforts could be improved with an organized effort.
  2. Explain how Affordable Care Act provides financial incentives in the form of performance-based bonuses or penalties based on the efficiency, effectiveness, and satisfaction with hospital services.
  3. Thoroughly analyze how your new systems approach for the hospital will satisfy all stakeholders and how we will improve results, measure success, and communicate the results to the world? Provide a step-by-step plan for implementation of your proposal.
  4. Describe how the new systems approach for the hospital will meet the patient’s needs, priorities and expectations in a manner that exemplifies the values of respect, compassion, justice, and community pride in the hospital.