1) Northwest Airlines applied mathematical models to determine which customers in its database were currently responsible for most of its profitability and which customers were not currently profitable but had similar characteristics to the most profitable customers. Northwest Airlines utilized _____ to identify these customers.

A.             Computer programming

 B.            Data warehousing

 C.            Customer relationships management

 D.            Data mining

 E.            Intervention

 

 2) Minute Maid sees research as the fundamental first step in any business decision, and it created proprietary methods for conducting research. At what level of the hierarchy of business decision makers does Minute Maid operate?

A.             Top tier

 B.            Middle tier

 C.            Base tier

 D.            Foundation tier

 

 3) Which of the following questions is considered first when discussing a management dilemma?

A. How can management eliminate negative symptoms?

 B. What does the manager need to know to choose the best alternative from the available sources of action?

 C. What is the recommended course of action?

 D. What symptoms cause management concern?

 

 4) The goal of ethics in research is to _____.

A.             To ensure that no one is harmed

 B.            To protect researchers from legal liability

 C.            identify what behavior is appropriate

 D.            ensure research sponsors fulfill their legal obligations

 

 5) _____ occurs when the participants are told only part of the truth or when the truth is fully compromised.

A.             coercion

 B.            deception

 C.            informed consent

 D.            debriefing

 

 6) The process of stating the basic dilemma and then developing other questions by progressively breaking down the original question into more specific ones is called the _____.

A.             Research question

 B.            Management-research-question hierarchy

 C.            Management dilemma

 D.            Management question

 

 7) The fundamental weakness in the research process is _____.

A. incorrectly defining the research question

B. identifying a flawed sampling frame

C. misdefining the target population

D. failing to identify all relevant secondary information

 

 8) Which type of management question asks what do we want to achieve?

A. Choice of purpose

 B. Evaluation of solutions

 C. Troubleshooting

 D. Control

 

 9) In the Southeast, the potato chip market share held by the Lays brand is 46%. This is an example of _____.

A. a research question

 B. a descriptive hypothesis

 C. a relational hypothesis

 D. an explanatory hypothesis

 

10) An increase in hours of television viewing leads to increases in the sales of snack foods. This is an example of a _____.

A. research question

B. descriptive hypothesis

C. correlational hypothesis

D. causal hypothesis

 

11) To be categorized as a customer, an individual must have a history of shopping at the establishment at least twice before the start of the study with expenditures of more than $10. This is an example of _____.

A.             Hypothetical construct

 B.            Conceptual scheme

 C.            Operational definition

 D.            Dictionary definition

 E.            Mediating variable

 

 12) James is entering data on client gender. Because the values entered reflect male or female, this variable is _____.

A. discrete

 B. dichotomous

 C. continuous

 D. ratio-scaled

 

 13) Which variable in an experiment is the variable expected to be affected by the manipulation?

A. Dependent variable

 B. Extraneous variable

 C. Moderating variable

 D. Independent variable

 

 14) Qualitative research seeks to _____ theory while quantitative research _____ it.

A.             examine, interprets

 B.            build, tests,

 C.            test, understands

 D.            apply, builds

 E.            justify, applies

 

 15) Which of the following is true of quantitative research?

A.             It uses a nonprobability sampling method

 B.            Results are generalizable

 C.            Data analysis is ongoing during the project

 D.            Sample sizes are generally small

 E.            It uses multiple data collection methods

 

 16) The use of a control group in experimentation _____.

A. provides for the manipulation of the independent variable

 B. serves as a comparison to assess the manipulation

 C. minimizes the cost of experimentation

 D. allows for discovery of the average effect of the independent variable in different situations

 

 17) What is the first step in conducting an experiment?

A. Specify the level(s) of the treatment

 B. Choose the experimental design

 C. Control the experimental environment

 D. Select relevant variables

 

 18) Data originating from studies that are conducted by others and created for a purpose different from the purpose of the study for which the data are being reviewed are called _____ data

A. primary

 B. secondary

 C. quantitative

 D. statistical

 

 19) The goal of a formal study is to _____.

A.             Discover future research tasks

 B.            Expand understanding of a topic

 C.            Test hypotheses

 D.            Provide insight

 E.            Develop hypotheses

 

 20) A _____ scale is a scale that scores an object or property without making a direct comparison to another object or property.

A. ranking

 B. rating

 C. categorization

 D. sorting

 

 21) What type of data is produced by simple category scales?

A. Nominal

 B. Ordinal

 C. Interval

 D. Ratio

 

 22) _____ is the extent to which a measurement tool actually measures what we wish to measure.

A. Reliability

 B. Validity

 C. Practicality

 D. Significance

 

 23) The list of elements in a population from which the sample is drawn is known as the _____.

A. sampling frame

 B. population extent

 C. database

 D. sampling base

 

 24) The process of ensuring the accuracy of data and their conversion from raw form into classified forms appropriate for analysis is called _____.

A. coding

 B. data entry

 C. data preparation

 D. data measurement

 

 25) _____ involves assigning numbers or other symbols to answers so that the responses can be grouped into a limited number of categories

A. Editing

 B. Data entry

 C. Coding

 D. Measurement

 

 26) The standard error of the estimate is a type of measure of _____.

 A. central tendency

 B. accuracy

 C. significance

 D. standard deviation

 

27) _____ are summary descriptors of variables of interest in the population

 A. Sample statistics

B. Population parameters

C. Systematic estimates

D. Standard errors

 

28) The measure of deviation from the mean such that cases stretch toward one tail or the other is called _____.

A. kurtosis

 B. platykurtic

 C. skewness

 D. ku

 29) Which of the research questions/hypotheses below is best answered using cross-tabulations?

A. What percentage of men and women prefer Brand A over Brand B?

B. What percentage of residents shop at the local grocery store?

C. Is brand loyalty related to brand image?

D. What happens to sales when prices drop?

30) If a difference is not caused only by random sampling fluctuations, it is said to have _____.

A. resistance

 B. statistical significance

 C. substantive significance

 D. reasonable doubt

 

 

1.is when the activities in the stage must stop because there is no place to deposit the item just completed

 

    A.   Buffering

    B.   Blocking

    C.   Starving

    D.   Pacing

   

2) According to your text, the most common process metric is

 

    A.   productivity

    B.   efficiency

    C.   utilization

    D.   throughput time

   

3) Declining product prices

 

    A.   increase the manufacturing costs

  !  B.   lower the break-point

    C.   result in lower manufacturing costs

    D.   increase the break-even point

   

4) The type of processing structure that is used for producing discrete products at a controlled rate is

 

    A.   job shop

    B.   batch

    C.   assembly line

    D.   project

   

5) The best process flow structure to use for making automobiles is

 

    A.   job shop

    B.   batch shop

    C.   group technology cell

    D.   assembly line

   

6) The break-even analysis is a standard approach to determine alternative processes A break-even analysis chart usually present alternative __________ and __________ based upon the units produced or sold

 

    A.   demand, supply

    B.   profits, losses

    C.   equipment, materials

    D.   variable, fixed costs

   

7) A statistical term that refers to the philosophy and methods companies use to eliminate defects in their products and processes by establishing a quality goal of no more than four defects out of every million units is

 

    A.   ISO 9000

    B.   Six Sigma

    C.   Total Quality Management

    D.   SERVQUAL

   

8) Independent demand is:

 

    A.   inventory where demand comes from independent suppliers

    B.   inventory that is independent of any known rules of demand and supply

    C.   demand that is related to the demand for another item

    D.   demand determined by the marketplace that requires forecasting

   

 

9) An inventory system designed to ensure that an item will be available on an ongoing basis throughout the year is known as

 

   ! A.   Optional Replenishment System

    B.   Inventory Accuracy and Cycle Counting

    C.   ABC Inventory Planning

    D.   Multiperiod Inventory Systems

   

 

10) A/an __________ approach actually schedules in detail each resource using the setup and runtime required for each order

 

    A.   infinite loading

    B.   finite loading

    C.   forward scheduling

    D.   backward scheduling

   

11) What is the net result of reducing the duration of a task (crashing) not on the critical path?

 

    A.   Decreased project overhead costs

    B.   Reduced likelihood of liquidated damages for late delivery

    C.   Increased slack time associated with the task

    !D.   Reduction in the project duration

   

12) The idea of the value density calculation is

 

    A.   finding a carrier that can handle the weight

    B.   matching the weight of the product with an appropriate carrier

    C.   deciding where items should be stocked geographically and how they should be shipped

    D.   finding the minimum cost carrier

   

13) When designing a supply chain,

 

   ! A.   cost vs customer service must be considered

    B.   quality vs cost must be considered

    C.   lead times vs payment terms must be considered

    D.   customer service vs product customization must be considered

   

 

14) According to Hau Lee, which of the following types of products need to be delivered with efficient supply-chains?

 

    A.   Custom products

    B.   Innovative products

    C.   Grocery products

    D.   High technology products

 15) Which of the following product promotional activities would probably help make the supply chain more efficient?

 

    A.   Price promotions that expire on a specific date

    B.   An “everyday” low price strategy where prices are not dependent on quantity delivered with a specific order

    C.   Special packaging for a specific event that occurs one time each year

    D.   A 2-for-1 price promotion

   

 

16) The best operating level is

 

    A.   the maximum point of the cost curve

    B.   the level of capacity for which average unit cost is minimized

    C.   maximum capacity

    D.   the level of capacity for which total cost is minimized

   

 

17) Capacity utilization rate can be computed as

 

    A.   Capacity used – best operating level

    B.   Capacity used x best operating level

    C.   Capacity used / best operating level

    D.   Capacity used + best operating level

   

 

18) The objective of __________ is to provide an approach for determining the overall capacity level of capital-intensive resources that best supports the company’s long-range competitive strategy

 

    A.   workforce management

    B.   management supervision

    C.   operations management

    !D.   strategic capacity planning

   

 

19) Lean production systems typically require

 

    A.   delivery of large lots at frequent intervals

    B.   buyer inspection of goods and materials

    C.   multiple sources from which to purchase

    D.   low inventory levels throughout production

   

 

20) Given that the previous forecast of 65 turned out to be four units less than the actual demand The next forecast is 66 What would be the value of alpha if the simple exponential smoothing forecast method is being used?

 

    A.   002

    B.   04

    C.   004

    D.   0.25

   

 

 

21) Linear regression sales forecasting techniques

 

    A.   work best when future sales are randomly distributed

    B.   will not work for declining sales

    C.   work best when sales are increasing

    ! D.   will not work if future sales forecasts lie on a curve

   

 

22) What should the value of alpha be in an exponential smoothing forecast to be very responsive to recent demand?

 

    A.   Large

    B.   Small

    C.   Negative

    D.   Zero

   

 

23) Which of the following statements are true about time-series forecasting?

 

    A.   Time series analysis employs empirical data to forecast future events

    B.   Time series analysis is used to understand the system underlying and surrounding the item being forecast

    C.   Under time-series methods, demand is divided into the time-based components such as daily, weekly, etc

    D.   Time series methods are useful for long-range forecasts when the demand pattern is erratic

   

 

24) One option for altering the pattern of demand is

 

    A.   hiring employees

    B.   using overtime

    C.   carrying inventory

    D.   pricing

   

 

25) Aggregate planners balance

 

    A.   demand and costs

    B.   demand and inventories

    C.   demand and capacity

    D.   supply and inventories

   

 

26) Which of the following accurately describes a chase strategy?

 

    A.   The firm produces the same amount each day over the planning period and deals with the variations in demand through the use of inventory or overtime

    B.   The firm produces at the same level for several months, and then adjusts production to another level and produces at that level for several more months

    C.   The firm matches its production rate to meet demand by varying the size of its workforce as demand varies

    D.   The firm produces the same amount each day within the planning period and deals with variations in demand through the use of outsourcing partners

 

27) Which of the following reflects net material requirements:

    A.   gross requirements – scheduled receipts

    B.   gross requirements – projected available balance + scheduled receipts

   ! C.   gross requirements – projected available balance – scheduled receipts

    D.   gross requirements – scheduled releases

   

 

28) Which MRP system input element specifies how many and when the firm plans to build each end item?

    A.   Inventory records file

    B.   Bills of material

    C.   Master production schedule

    D.   Capacity planning

   

 

29) Which of the following is true about MRP Systems?

 

    A.   Based on independent demand

    B.   Lot sizing is based on Economic Order Quantity

    C.   Demand pattern is random

    D.   Objective is to meet manufacturing needs

   

 

30) A Material Requirements Planning (MRP) is most valuable in industries where a number of products are made in batches using the same productive equipment and with companies involving

 

    !A.   fabrication

    B.   low number of units annually

    C.   complex, expensive products

    D.   assembly operations

 

 

 

 

 

Assignment 1: World View Chart Writing Assignment – Religion 212

 

Choose one (1) category (origin of all things, nature of god, view of human nature, view of good and evil, etc.) to focus on for this assignment. Consider how the selected aspect relates to each of the religions below covered and to your own social or work experiences.

 

The religions  to use in this paper are:

 

Indigenous Peoples, Hinduism and Jainism,Buddhism,Daoism and Confucianism,Shinto,

 

Judaism,Christianity,Islam,Sikhism,ModernReligions.

 

Write a two to three (2-3) page paper in which you:

 

1.     Select one (1) category about above. Provide a rationale for choosing one of the following.

 

2.     Provide one (1) specific example of how the selected category is manifested in your social environment.

 

3.     Write clearly and coherently using correct grammar, punctuation, spelling, and mechanics.

 

2.     Describe the selected content and explain the significance of the selected category across the religions studied.

 

4.     Use at least four (4) quality resources as references for the assignment and document your sources using APA Style for in-text citations and references. Note: Wikipedia and similar Websites do not qualify as quality resources.

 

5.     Please include an abstract.

 

BUS 698 Week 6 Final Paper

 

 

 

 

 

This final research paper must demonstrate the understanding of new learning in the field of supply chain management and how the supply chain supports the organization’s business strategy. This is an assignment with a length of 10 to 15 pages (not including title and reference pages) that should integrate the reading, multi-media and class discussion boards. You are required to utilize research from the classroom text, as well as 6 to 8 additional sources from the internet or online library to support your views. At least two of these sources must be from ProQuest.

 

Consider the validity of your resources carefully before using them in academic papers. It is recommended to use examples from your professional experience where possible, or build from your learning in the discussion boards.

 

In your 10- to 15-page research paper, you will describe both the business strategy and supply chain strategy for your organization, or for a business unit of your organization, or for some other organization for which you have worked in the past and still retain contacts. Your research paper will describe how this organization aligns its business strategy with its supply chain strategy (use the definition from page 26 of the text to guide you) if they have a formal one. You are to expand this description and supplement it with a critical analysis and suggested improvement steps/actions based on what you have learned in this course.

 

Key issues to address:

 

What opportunities exist to improve supply chain activities through better alignment of logistics and the company’s strategic plan?

 

In what ways can the supply chain integrate with logics in order to get goods and services moved effectively and efficiently?

 

How might a company’s agility in terms of the supply chain and/or logistics improve the movement of goods and /or products?

 

What challenges does the interaction of supplier and manufacturers bring to the logistics management arena?

 

What processes could be adopted to increase value for the customer?

 

What are the impacts of Supply Chain Management on various organizational functions?

 

What are the financial implications of improving supply chain management for the company?

 

What “best practices” are available to support your recommendations? 

Answer the following questions:

Analysis

What kinds of questions might McGraw-Hill have asked as part of determining the feasibility of the Primis

idea? Be sure to address the needs of the organization, end users (sales reps., faculty, students), IT specialists,

and the groups involved in producing the finished custom books.

How well did the systems approach work for the initial stages of the Primis system?

What could the team have done differently in the preliminary stages? How might this have affected the end

result?

Would you have implemented the system, armed with the information the team had at the time? Why or why

not?

Design

“Process engineering” is the design of business processes to achieve competitive advantage in cost, quality, speed, and service. Which of these advantages were driving the development of the Primis system for McGraw-Hill?

What types of systems design tools do you think McGraw-Hill used to develop the system’s functional requirements and technical specifications?

Business customers must perceive products/services are solutions to their problems. How did the Primis system design keep this objective in mind?

The Primis team knew that technology would change in the short and long run, affecting the design of the system. How did the team deal with the knowledge of this inevitable change and uncertainty?

System Development
9. Would prototyping have helped the Primis team? Why or why not?
10. What role should end users have played in the development of the system? 11. What change management techniques did McGraw-Hill use to increase the chances of success for the system? 12. Why was it important to consider the relationship of Primis to back-end systems at McGraw-Hill?

13. If you were the project manager for Primis, what would you have done differently? Explain your response.

Maintenance

If you were a professor considering adoption of a custom textbook for your students, which form would you

choose: black and white print, or color eBook? Support your answer.

Part of system maintenance is managing the growing volume of content in the Primis database. If you were

managing this content, what criteria might you use for determining what gets added? Since many print textbooks are revised every few years, how would this process affect contents in the Primis database?