Assignment 4: Supply Chain Design and Implementation

This assignment will help you develop an understanding about the life cycle of supply chains including the models that are aligned with it and the cost it bears. In addition, you will develop an awareness of the elements of the supply chain that should be monitored to ensure the desired results are being obtained.

Scenario:

You have been asked to be a guest speaker in a high school business class. Your task is to explain the basic concepts of supply chain management to a group of students. The students will take a quiz on supply chain management based on the information in your presentation.

Instructions:

Develop a creative, engaging, educational handout that students can use to prepare for the quiz. Your handout should accomplish the following tasks.

1. Diagram and explain the life cycle of a supply chain.
2. Explain, and provide examples of, the models organizations use to manage forecasting, planning, and inventory.
3. Examine, and provide examples of, the costs absorbed by organizations with respect to inventory and logistics.
4. Describe how organizations use various parameters to monitor supply chain performance and provide examples.

Your handout should be written in a clear, concise, and organized manner, as well as demonstrate ethical scholarship in accurate representation and attribution of sources (i.e., APA); and display accurate spelling, grammar, and punctuation.

Write a 1–2-page handout in Word format along with a separate title page and reference page. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M4_A2.doc.

Assignment Components	Proficient	Max Points
Diagram and explain the life cycle of a supply chain.	Diagram and explanation are accurate, logical, and reflect in-depth comprehension of the supply chain life cycle.	20
Explain, and provide examples of, the models organizations use to manage forecasting, planning, and inventory.	Examples provided correctly reference models used to manage forecasting, planning, and inventory. Explanation reflects a clear and accurate understanding of concepts related to supply chain management models.	24
Discuss, and provide examples of, the costs absorbed by organizations with respect to inventory and logistics.	Costs related to inventory and logistics are accurately identified and thoroughly discussed in terms of their impact on the organization.	20
Describe how organizations use various parameters to monitor supply chain performance and provide examples.	Description is accurate and detailed and reflects in-depth knowledge of parameters used to monitor supply chain performance.	16
Academic Writing
Write in a clear, concise, and organized manner; demonstrate ethical scholarship in appropriate and accurate representation and attribution of sources (i.e., APA); and display accurate spelling, grammar, and punctuation. Use of scholarly sources aligns with specified assignment requirements.	Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in appropriate and accurate representation and attribution of sources; and displayed accurate spelling, grammar, and punctuation. Use of scholarly sources aligns with specified assignment requirements.	20
Total		100

Problem Set 6″ for BUSN603 D003 Win 15

Part 1 of this quiz is based on the information in Problem 13-10 and Part 2 is based on the information in Problem 13-15 in the Textbook.

Please review the Single-Channel Queuing Model in Section 13.4 of the textbook before taking this quiz. You may find it very helpful to go through the examples presented in Program 13.1 in the textbook as well as in the Week 5 PowerPoint Slides (13-9 to 13-10 and 13-20 to 13-28). Please also join our Discussion Post 6a for any additional tips and hints on completing this quiz.

If you use “by the chapter” list to find the appropriate program to use in Excel QM, then you actually have to look in Chapter 14 instead of 13.

Part 1 of 2 – Part 1

This part of the question is based on the following information.

The Schmedley Discount Department Store has approximately 300 customers shopping in its store between 9 A.M. and 5 P.M. on Saturdays. In deciding how many cash registers to keep open each Saturday, Schmedley’s manager considers two factors: customer waiting time (and the associated waiting cost) and the service costs of employing additional checkout clerks. Checkout clerks are paid an average of $8 per hour. When only one is on duty, the waiting time per customer is about 10 minutes (or hour); when two clerks are on duty, the average checkout time is 6 minutes per person; 4 minutes when three clerks are working; and 3 minutes when four clerks are on duty.

Schmedley’s management has conducted customer satisfaction surveys and has been able to estimate that the store suffers approximately $10 in lost sales and goodwill for every hour of customer time spent waiting in checkout lines.

Please fill out the following table to answer the quiz questions in Part 1. (You may also download the attached worksheet.)

                                                           Number of checkout clerks                        
                                                              1               2           3             4
Number of customers                         300            300     300            300
Average waiting time (per customer)  
Total customer waiting time
Cost per waiting hour
Total waiting cost
Checkout clerk hourly salary
Total pay of clerks for an 8-hour shift
Total expected cost                                

 

Question 1 of 10 10.0 Points   The total customer waiting time is  hours when there is only one clerk, and it will be reduced to only  hours if there are four clerks. (Please only enter an integer and include no units.)   Mark for Review What’s This?

Question 2 of 10 10.0 Points   The total wait cost is  dollars when there is only one clerk, and it will be reduced to only dollars if there are four clerks. (Please only enter an integer and include no units.)   Mark for Review What’s This?

Question 3 of 10 10.0 Points   The total cost of hiring is only  dollars when there is only one clerk, and it will be increased to  dollars if there are four clerks. (Please only enter an integer and include no units.)   Mark for Review What’s This?

Question 4 of 10 10.0 Points To minimize the total expected cost based on your calculations above, the optimal number of clerks to have on duty each Sunday is ___________.    A.1    B.2    C.3    D.4

Part 2 of 2 – Part 2 This part of the question is based on the following information. The wheat harvesting season in the American Midwest is short, and most farmers deliver their truckloads of wheat to a giant central storage bin within a two-week span. Because of this, wheat-filled trucks waiting to unload and return to the fields have been known to back up for a block at the receiving bin. The central bin is owned cooperatively, and it is to every farmer’s benefit to make the unloading/storage process as efficient as possible. The cost of grain deterioration caused by unloading delays, the cost of truck rental, and idle driver time are significant concerns to the cooperative members. Although farmers have difficulty quantifying crop damage, it is easy to assign a waiting and unloading cost for truck and driver of $18 per hour. The storage bin is open and operated 16 hours per day, 7 days per week, during the harvest season and is capable of unloading 35 trucks per hour according to an exponential distribution. Full trucks arrive all day long (during the hours the bin is open) at a rate of about 30 per hour, following a Poisson pattern. The cooperative, as mentioned, uses the storage bin only two weeks per year. Farmers estimate that enlarging the bin would cut unloading costs by 50% next year. It will cost $9,000 to do so during the off season.   Question 5 of 10 10.0 Points   The average number of trucks in the system is  trucks. (Please only enter an integer and include no units.)   Mark for Review What’s This? Question 6 of 10 10.0 Points   The average time per truck spent in the system is  minutes. (Please only enter an integer and include no units.)   Mark for Review What’s This? Question 7 of 10 10.0 Points   The utilization rate for the bin area is  . (Please round it to two decimal points.)   Mark for Review What’s This? Question 8 of 10 10.0 Points   The probability that there are more than 3 trucks in the system is about  . (Please round it to two decimal points.)   Mark for Review What’s This? Question 9 of 10 10.0 Points   The total daily cost in the unloading process is  per day. (Please only enter an integer and include no units.)   Mark for Review What’s This? Question 10 of 10 10.0 Points   Based on the above calculation, the net saving/loss of enlarging the bin is  dollars, hence the cooperative  proceed to enlarge the bin. (Please round to an integer and include no units. Use a “-” sign in front the number to indicate a net loss, if there is a loss. Also, enter only “should” or “should not” in the second blanket.)   Mark for Review What’s This?

Problem Set 7″ for BUSN603 D003 Win 15

Part 1 of this quiz is based on the information in Problem 16-9 and Part 2 is based on the information in Problem 16-16 and Problem 16-17 in the Textbook.

Please review the Control Charts introduced in Section 16.4 in the textbook before taking this quiz. You may find it very helpful to go through the examples presented in Program 16.2 in the textbook as well as in the Week 5 PowerPoint Slides (16-22 to 16-23).

If you use “by the chapter” list to find the appropriate program to use in Excel QM, then you actually have to look inChapter 17 instead of 16.

Part 1 of 2 – Part 1 This part of the question is based on the following information. When set at the standard position, Autopitch can throw hard balls toward a batter at an average speed of 60 mph. Autopitch devices are made for both major- and minor-league teams to help them improve their batting averages. Autopitch executives take samples of 10 Autopitch devices at a time to monitor these devices and to maintain the highest quality. The average range is 3 mph. Using control chart techniques, determine control-chart limits for averages and ranges for Autopitch. Please use the attached table or Excel QM to answer the following questions.   Question 1 of 10 10.0 Points   Based on the attached table or Excel QM, the upper control limit for averages is  . (Please round it to two decimal points and include no units.)   Mark for Review What’s This? Question 2 of 10 10.0 Points   Based on the attached table or Excel QM, the lower control limit for averages is  . (Please round it to two decimal points and include no units.)   Mark for Review What’s This? Question 3 of 10 10.0 Points   Based on the attached table or Excel QM, the upper control limit for ranges  . (Please round it to two decimal points and include no units.)   Mark for Review What’s This? Question 4 of 10 10.0 Points   Based on the attached table or Excel QM, the lower control limit for ranges is  . (Please round it to two decimal points and include no units.)   Mark for Review What’s This?

Part 2 of 2 – Part 2 This part of the question is based on the following information. Colonel Electric is a large company that produces light bulbs and other electrical products. One particular light bulb is supposed to have an average life of about 1,000 hours before it burns out. Periodically the company will test 5 of these and measure the average time before these burn out. The attached table gives the results of 10 such samples.     Question 5 of 10 10.0 Points   The overall average of these means is  , and the overall average range is . (Please round it to one decimal point and include no units.)   Mark for Review What’s This? Question 6 of 10 10.0 Points   Based on the result in Question 5 and the attached table for Part 1 or Excel QM, the upper control limit for a 99.7% control chart for the mean/average is  . (Please round it to two decimal points and include no units.)   Mark for Review What’s This? Question 7 of 10 10.0 Points   Based on the result in Question 5 and the attached table in Part 1 or Excel QM, the lower control limit for a 99.7% control chart for the mean/average is  . (Please round it to two decimal points and include no units.)   Mark for Review What’s This? Question 8 of 10 10.0 Points Does this process appear to be in control in terms of the mean?    A.Yes.    B.No.   Reset Selection  Mark for Review What’s This? Question 9 of 10 10.0 Points   Based on the result in Question 5 and the attached table for Part 1 or Excel QM, the upper control limit for a 99.7% control chart for the range is  and the the lower control limit is . (Please round it to two decimal points and include no units.)   Mark for Review What’s This? Question 10 of 10 10.0 Points Does this process appear to be in control in terms of the range?    A.Yes.    B.No.

 

PART 1 PLEASE RESPOND IN 275 WORDS

 ORIGINAL WORK, NO PLAGIARISM, 1 REFERENCE

My Dream Business
Please respond to the following:

• Discuss the most innovative idea you can dream up for a new business. Explain why you think it would be successful.
• Discuss the major challenges you would face in running such a business and how you would expect to overcome them. Provide specific examples to support your response.

PART 2 PLEASE RESPOND AND COMENT TO THIS DISCUSSION NO LESS THE 175 WORDS BASE ON 1 CREDIBLE RESORCE

 

My Dream Business – Please respond to the following:

 

•         Discuss the most innovative idea you can dream up for a new business.  Explain why you think it would be successful. 

 

Once I launch my event planning business and I get some events under my belt I would like to establish an application that potential customers can go to in order to view my previous events.  I would have them categorized by event type, budget, price point, etc.  This would give my potential clients an idea of the type of events I will put on, the costs associated by the type of event they want.  By doing this they would be able to compare my services with those of other vendors and choose mine due to the cost and outcome of the events.

 

 

 

•         Discuss the major challenges you would face in running such a business and how you would expect to overcome them.  Provide specific examples to support your response.

 

Some challenges that I foresee as I launch my business would be in getting my business name out there and establishing a reputation of being innovative, affordable and willing to work with any budget.  I’m a true believer that you can make an event nice at any budget and will provide my customers with examples of how we can make this work for them.  Based on my various contacts I would also be able to offer additional services.

 

 

1.  Sophia’s job in publishing requires her to seek out new writers. She has chosen a bunch of talented writers, but none of them seem to get chosen for publishing. She thinks this has something to do with conflicts in management. How would you describe Vera’s job attitude?

 

2.  Julia is a receptionist at a stockbroker’s office. Her boss just came in and chewed her out for no apparent reason. Julia freaks out and slams her iPad in the garbage. What is the cause of Julia’s reaction?

 

3.  Erin is a customer service rep a social media software company. A customer calls and chews her out because the software is down. She needs to leave her desk to cool down. Why is her anger an emotion and NOT a mood?

 

4) Incompatibility two or more attitudes or between behavior and attitudes is referred to as?

 

5) What is the term that describes a person’s connection to their job and their view of self-worth from their work at the job?

 

6) Some companies require their employees to display a certain type of emotion when performing their job. What term refers to these emotions?

 

7) Janet must find a writer who can be assigned to an big advertising account. She pours over data from the past performance of her writers. Eventually she chooses a writer that has shown great results on similar accounts. What is the basis for Janet’s choice?

 

8) What is it called when managerial methods are based on the scientific evidence?

 

9) A construction manager is spending a great deal of time conducting interviews, due to high turnover rates of skilled workers. Many people quit because the workplace is not safe. Some foreman employees were encouraged to break rules in order to get the job done faster. How can the manager control these bad foremen?

 

10) Phil is a great salesman who has had a passion for sales since a young age. He recently won a trip to Hawaii for setting a new company sales record. Based on self-determination theory, why did the company recognition and award motivate Phil?

 

11) Tony is a computer program who is being forced to make a presentation about a project. He loves programming, but this project is going to take up much of his personal time. Based on self-determination theory, why is this presentation reducing Tony’s motivation?

 

12) Glendon is a business graduate who worked at a firm in Spain making a lot of money. The firm was hit by a financial crisis and sent Glendon back home where he makes less money at a non-profit, but is much happier. Which theory explains why Glendon is more happy?

 

13) Marci was sitting at her desk, when her boss walked in a gave her a bunch of really nice compliments. This made her very happy and satisfied with her career. Marci’s boss uses what type of communication?

 

14) How can manages make sure that employees do not withhold important info by being silent?  

 

15) A CEO sent a super mean email to over 500 managers at his company. What did he do wrong?

 

16) Araceli works for a large corporation. She never speaks at meetings because employees like to gossip after work. What contextual issue is damaging the performance of Araceli’s team?

 

17) Ayesha is creating a team to build a new prototype. The other two team members have show great success working together in the past. She brings a high level of expertise for this project. Which best describes Ayesha’s group?

 

18) Irma is assigned to a project, but does not like some of the rules that have been set. However, other team members are perfectly fine with rules, so Irma decided to go along. What is this called?

 

19) Angelina has a cubicle neighbor that talks in a really annoying voice. She decides it’s not even worth talking to this individual. What is this called?

 

20) What is needed to keep process conflict productive?

 

21) What is the inherent right of a manager to have orders followed and obeyed?

 

22)  Consider the following actions: reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees. What type of strategy is this?

 

 

23) What is the term for employees adapting to organizational culture?

 

24) Imagine if an employee’s expectations do not reconcile with reality… At which stage of socialization is this person going to quit?

 

25) Your boss offers you a raise for doing additional work. What type of power is this called?

 

26) How do Political behaviors factor into the workplace?

 

27) How can a manager leverage the diversity of group, regardless of its actual composition?

 

28) Workforce programs that focus on diversity can be broken down into 3 steps. What is the third step in the process?

 

29) Sometime people will resist change. A manager gain their support by letting them contributes to the change process. What is this tactic called?

 

30) What strategy can quickly gain the support of enemies, but could backfire?

Assignment 3: Ajax Minerals and Perrier
Due Week 7 and worth 175 points

Read the Ajax Minerals exercise and the Problems at Perrier case study in Chapter 6 of the Palmer textbook.

Write a six to eight (6-8) page paper in which you:

1. Identify two (2) sources of resistance to change in the Ajax Minerals exercise and describe how the organization dealt with each type of resistance. 
2. Identify two (2) sources of resistance to change in the Perrier case study and describe how the organization dealt with each type of resistance. 
3. Compare and contrast how management diagnosed and approached change at the two (2) companies and indicate which company dealt with resistance to change in a more effective manner. Justify the reasoning.  
4. Consider a situation as a consultant with Ajax Management. Propose two (2) adjustments that should be made to improve its change strategy and provide a justification as to why those adjustments would improve the effectiveness of the strategy.
5. Consider a situation as a consultant with Perrier. Propose at least two (2) adjustments that should be made to improve its change strategy and provide a justification as to why those adjustments would increase the effectiveness of the strategy.

6.      Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

 

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

 

The specific course learning outcomes associated with this assignment are:

·        Analyze diagnostic models relevant to various aspects of the change management process.

• Evaluate the reactions to change including identifying signs of resistance and approaches to managing it.

·        Use technology and information resources to research issues in managing organizational change.

·        Write clearly and concisely about managing organizational change using proper writing mechanics.

 

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

 

Points: 175	Assignment 3: Ajax Minerals and Perrier
Criteria	Unacceptable Below 70% F	Fair 70-79% C	Proficient 80-89% B	Exemplary 90-100% A
1. Identify two (2) sources of resistance to change in the Ajax Minerals exercise and describe how the organization dealt with each type of resistance. Weight: 17%	Did not submit or incompletely identified two (2) sources of resistance to change in the Ajax Minerals exercise and did not submit or incompletely described how the organization dealt with each type of resistance.	Partially identified two (2) sources of resistance to change in the Ajax Minerals exercise and partially   described how the organization dealt with each type of resistance.	Satisfactorily identified two (2) sources of resistance to change in the Ajax Minerals exercise and satisfactorily described how the organization dealt with each type of resistance.	Thoroughly identified two (2) sources of resistance to change in the Ajax Minerals exercise and thoroughly described how the organization dealt with each type of resistance.
2. Identify two (2) sources of resistance to change in the Perrier case study and describe how the organization dealt with each type of resistance. Weight: 17%	Did not submit or incompletely identified two (2) sources of resistance to change in the Perrier case study and did not submit or incompletely described how the organization dealt with each type of resistance.	Partially identified two (2) sources of resistance to change in the Perrier case study and partially described how the organization dealt with each type of resistance.	Satisfactorily identified two (2) sources of resistance to change in the Perrier case study and satisfactorily described how the organization dealt with each type of resistance.	Thoroughly identified two (2) sources of resistance to change in the Perrier case study and thoroughly described how the organization dealt with each type of resistance.
3. Compare and contrast how management diagnosed and approached change at the two (2) companies and indicate which company dealt with resistance to change in a more effective manner. Justify the reasoning. Weight: 17%	Did not submit or incompletely compared and contrasted how management diagnosed and approached change at the two (2) companies and did not submit or incompletely indicated which company dealt with resistance to change in a more effective manner. Did not submit or incompletely justified the reasoning.	Partially compared and contrasted how management diagnosed and approached change at the two (2) companies and partially indicated which company dealt with resistance to change in a more effective manner.  Partially justified the reasoning.	Satisfactorily compared and contrasted how management diagnosed and approached change at the two (2) companies and satisfactorily indicated which company dealt with resistance to change in a more effective manner.   Satisfactorily   justified the reasoning.	Thoroughly compared and contrasted how management diagnosed and approached change at the two (2) companies and thoroughly indicated which company dealt with resistance to change in a more effective manner.   Thoroughly justified the reasoning.
4. Consider a situation as a consultant with Ajax Management. Propose two (2) adjustments that should be made improve its change strategy and provide a justification as to why those adjustments would improve the effectiveness of the strategy. Weight: 17%	Did not submit or incompletely proposed two (2) adjustments that should be made to improve its change strategy and did not submit or incompletely provided a justification as to why those adjustments would improve the effectiveness of the strategy.	Partially proposed two (2) adjustments that should be made to improve its change strategy and partially provided a justification as to why those adjustments would improve the effectiveness of the strategy.	Satisfactorily proposed two (2) adjustments that should be made to improve its change strategy and satisfactorily provided a justification as to why those adjustments would improve the effectiveness of the strategy.	Thoroughly proposed two (2) adjustments that should be made to improve its change strategy and thoroughly provided a justification as to why those adjustments would improve the effectiveness of the strategy.
5. Consider a situation where as a consultant with Perrier. Propose at least two (2) adjustments you would make to improve its change strategy and provide a justification as to why those adjustments would increase the effectiveness of the strategy. Weight: 17%	Did not submit or incompletely proposed at least two (2) adjustments that should be made to improve its change strategy and did not submit or incompletely provided a justification as to why those adjustments would increase the effectiveness of the strategy.	Partially proposed at least two (2) adjustments that should be made to improve its change strategy and partially provided a justification as to why those adjustments would increase the effectiveness of the strategy.	Satisfactorily proposed at least two (2) adjustments that should be made to improve its change strategy and satisfactorily provided a justification as to why those adjustments would increase the effectiveness of the strategy.	Thoroughly proposed at least two (2) adjustments that should be made to improve its change strategy and thoroughly provided a justification as to why those adjustments would increase the effectiveness of the strategy.
6. 3 references Weight: 5%	No references provided	Does not meet the required number of references; some references poor quality choices.	Meets number of required references; all references high quality choices.	Exceeds number of required references; all references high quality choices.
7. Clarity, writing mechanics, and formatting requirements Weight: 10%	More than 8 errors present	5-6 errors present	3-4 errors present	0-2 errors present