Some studies indicate the best approach for transformational change may have the chief executive officer create an atmosphere for change and establish a reward system but let others decide how to initiate change but carefully set limits for the program and begin establishing a vision

 

Which of the following statements is true with regard to the effectiveness of tactics?

 

·        The combination of a soft tactic with reasonable persuasion is more effective than a combination of two hard tactics.

 

·        Soft tactics are less effective than hard tactics when used individually

 

·        Individuals from collectivist cultures are typically more likely to use soft tactics that reflect personal power.

 

·        All tactics are equally effective with regard to upward influence.

 

Sam Meyers manages a telemarketing call center. He has 20 employees working for him who are displeased with the way he yells and threatens to terminate them for what they see as small issues. Which kind of power is Sam using to get the job done?

 

·        Reward power

 

·        Legitimate power

 

·        Coercive power

 

·        Referent power

 

Training that results in ______ is costly because of the cost of training (which proved to be useless) and the cost of hampered performance.

 

·        reinforcement of training

 

·        applicability of training

 

·        negative transfer of training

 

·        simulation of training

 

Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?

 

·        Continuous improvement

 

·        Standard deviation

 

·        Project management

 

·        Control charting

 

 

 

Which of the following is an element that addresses elimination of waste under lean production?

 

·        Minimized run times

 

·        Production ahead of demand

 

·        Group plant loading technology

 

·        Kanban production control system

 

Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________.

 

·        forcing

 

·        compromising

 

·        avoiding

 

·        accommodating

 

Which of the following is a desirable strategy for managers aiming to reduce the negative consequences of rumors?

 

·        Refusing to comment on issues that appear to be controversial and unfair

 

·        Creating a more informal communication environment at the workplace

 

·        Initiating disciplinary action against the employee who started the rumor

 

·        Encouraging employees to communicate their concerns and suggestions

 

A project can be segmented into which of the following?  

 

·        Events

 

·        Success markers

 

·        Sub-jobs

 

·        Work packages

 

Because practical considerations make job tryouts for all candidates infeasible, it is necessary to __________ the relative level of job performance for each candidate on the basis of available information.

 

·        abandon

 

·        predict

 

·        accept

 

·        assign

 

Which of the following is one of Dr. Eli Goldratt’s rules of production scheduling for optimized production technology? 

 

·        Do not allow bottlenecks to govern the flow of the line.

 

·        An hour saved at a bottleneck operation does not increase the process flow.

 

·        If you lose an hour at a bottleneck it is better than making scrap.

 

·        Utilization and activation of a resource are not the same

 

When an employee volunteers to run a canned food drive, this is an example of

 

·        job satisfaction

 

·        organizational citizenship behavior

 

·        employee happiness

 

·        employee productivity

 

In order to make their firm a learning organization, managers should

 

·        reinforce interdependence and reduce boundaries

 

·        avoid the use of cross-functional teams

 

·        increase the degree of departmentalization

 

·        penalize mistakes

 

The concept that some leadership attributes will work in some situations but not in others can be described by the

 

·        behavioral theory

 

·        contingency theory

 

·        tactical theory

 

·        leadership effectiveness theory

 

In _____, workers have been fired for refusing to quit smoking, for living with someone without being married, drinking a competitor’s product, motorcycling, and other legal activities outside of work.

 

·        lifestyle discrimination

 

·        defamation

 

·        invasion of privacy

 

·        constructive discharge

 

According to the job characteristics model, autonomy is defined as the degree to which 

 

·        a job provides the worker freedom, independence, and discretion

 

·        a job has an impact on the lives or work of other people

 

·        a job generates direct and clear information about performance

 

·        a job requires completion of a whole and identifiable piece of work

 

In performing a SWOT analysis, which of the following would be considered as a threat?

 

·        Increased product demand

 

·        Recognized brand

 

·        Competitors

 

·        Lack of a strategic plan

 

 

 

As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that the school is addressing. If your university provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________.

 

·        socially image conscious

 

·        fulfilling its social obligation

 

·        socially aware

 

·        socially responsive

 

Which of the following is ISO 14000 primarily concerned with?

 

·        Continuous improvement management

 

·        Time management

 

·        Quality management

 

·        Environmental management

 

During the implementation of a project, which of the following should be the primary focus of a consulting firm?

 

·        The correct project software

 

·        People management skills

 

·        Tools and materials availability

 

·        Application of the learning curve theory

 

What can affirmative action assist organizations in achieving that diversity initiatives cannot?

 

·        Correcting specific problems of the past

 

·        Increased productivity

 

·        Maximizing creativity

 

·        Maximizing workforce commitment

 

The Civil Rights Act of 1991 offered what for victims of unintentional discrimination?

 

·        affirmative action

 

·        adverse impact

 

·        race norming

 

·        monetary damages and jury trials

 

Adoration of a charismatic leader by followers can lead to 

 

·        greater understanding of the company mission

 

·        difficulty in developing a successor

 

·        a competitive work environment

 

·        limiting suggestions of fixes and improvements

 

An example of control criteria that can be used in any situation is ________.

 

·        number of calls taken per day

 

·        client requests completed per hour

 

·        employee satisfaction

 

·        average time to process paperwork.

 

Mary arrives at her new job. Before she can begin actually doing the work, she must complete a series of activities including role playing and virtual reality interactions.  What type of training method does Mary’s new employer use?

 

·         Information presentation

 

·        On-the-job training

 

·        Simulation

 

·        Organizational development

 

Assignment 2: Avon Products or GE Money America Case Study
From the Goldsmith & Carter textbook, select either the Avon Products (Chapter 1) or GE Money Americas (Chapter 6) case study for this assignment.

Write a five to seven (5-7) page paper in which you:

 

1. Provide a brief description of the status of the company that led to its determination that a change was necessary.
2. Identify the model for change theory typified in the case study of your choice. Discuss what led you to identify the model that you did.
3. Illustrate the types of evaluation information that were collected and how they are used to benefit the company.
4. Speculate about success of the changes within the next five (5) years and how adjustments could be made if the results become less than ideal.
5. Use at least five (5) quality academic resources in this assignment. Note: Wikipedia and other Websites do not quality as academic resources.

 

Your assignment must follow these formatting requirements:

 

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date.
• The cover page and the reference page are not included in the required page length.

 

The specific course learning outcomes associated with this assignment are:

 

• Explore how to identify and develop high-potential talent.
• Analyze behavior change theories and their impact on talent management processes.
• Determine the effects of leadership in the management of talent pools and the talent review process.
• Use technology and information resources to research issues in talent management.
• Write clearly and concisely about talent management using proper writing mechanics.

 

Comment on the following two posts separently. Focus on their arguments, new concepts you learned from their post, where you agree and disagree with their point, etc.

POST 1:

The end of the Cold War created the conditions for an effervescent political climate in the United States. Vice President George H. W. Bush run for President and won an easy victory against the Democratic Dukakis. President Bush reinforced the political landscape of the nation by establishing a new order that influenced international behaviors.

Although communist conflicts ceased in Europe, regional disputes flourished in Central America. President Bush conducted foreign police to reinforce the potency of the nation as the remaining superpower and its humanitarian character. Interventions in Panama to capture drug smuggler Noriega and the Operation Desert Storm, characterized President Bush’s procedures (Schaller, 1054). However, by 1992 Bush’s popularity decreased and the elections of 1992 presented a new President to the United States of America: Bill Clinton. The new president was a new kind of Democrat, with proposals that embraced new cultural trends. His administration took a more modern approach, which consisted of promoting globalization, a phenomenon that enhanced the nation’s economy, technological advance, and an alert state of mind against Islamic terrorism. Somalia, Yugoslavia, and Haiti represent a continuity of the humanitarian interventions of the 1990s as part of the foreign policy (Schaller, 1069).

Republicans and Democrats held disagreements in the post-Cold War period. Republicans gained control of Congress, which led to severe disputes with President Clinton’s policies. As a result, government shutdowns occurred. Although differences emanated between Democrats and Republicans, the President recognized a bipartisan agreement in his State of the Union address in 1996. They all agreed that the permanent deficit spending must end since it will balance the budget and benefits business and ordinary people (Source 30.3). Another step that brought Republicans and Democrats closer was the approval of the American Free Trade Agreement (AFTA) by the end of 1993, which created one of the world’s largest free trade zones (Schaller, 1064).

POST 2:

The end of Cold war between 1919 and 1991 came along with favorable political conditions for the U.S. Experts predicted that people would “soon adopt U.S and Western European values of free market, capitalism, representative government, free civil institutions, and the rule of law” (Schaller 1046). Nevertheless, the collapse of Eastern Europe did nor favor these expectations at all. The military intervention in the Western Hemisphere and the war against Iraq left civilians in deplorable conditions. During that time American people gave more importance to their economic livelihood than his foreign policy expertise, reason why they defeated president Bush for reelections in 1992. Consequently, the 46-year-old governor of Arkansas, Bill Clinton was elected as president. 

    The “New Democrat” promised tax cuts for the middle class, reconstruction of the nations bridges, roads, and airports, and an ambitious plan to provide health insurance for everyone in the country (Schaller 1055). As soon after taking office he started to work on the numerous international conflicts. His foreign policy included the deployment of military force in many regions primarily for the purposes of protecting civilians, or armed humanitarian intervention, as the result of civil war, state collapse, or oppressive governments, which would occur in Somalia and Rwanda, in Bosnia, Herzegovina, Yugoslavia and in Haiti. Clinton also worked his foreign policy on long-running conflicts in Northern Ireland, and in the Middle East he successfully mediated the half-century-long conflict between Israelis and Palestinians (Schaller 1069).

     Republicans and Democrats went trough serious disagreements during Bush and Clinton years. There were multiple shutdowns in the government because the Republicans didn’t agree with Clinton’s policies and had most of the Congress control. Nevertheless, policies and agreements like the “Bipartisan Agreement” and the “North American Free Trade Agreement” helped both parties cooperate and succeed (Schaller 1064).

 

Assignment 1.1: A Changing World Thesis and Outline
Due Week 3 and worth 50 points

“The discovery of America, and that of the passage to the East Indies by the Cape of Good Hope, are the two greatest events recorded in the history of [human] kind”—Adam Smith, in The Wealth of Nations, 1776. Think about why he and many other notables supported this statement, especially concerning the discovery of America. What was so important about this New World across the Atlantic Ocean from Europe? How did it change globalization in terms of trade, culture, societies, innovations, old and new world exchanges, and in other ways?

Part 1:
1. Write a thesis statement that is one to two (1-2) sentences long in which you:

1. State your thesis on how the discovery of America changed the world. Justify your response.

For the first part of this assignment, you will create a thesis statement. A thesis statement is usually a single sentence somewhere in your first paragraph that presents your main idea to the reader. The body of the essay organizes the material you gather and present in support of your main idea. Keep in mind that a thesis is an interpretation of a question or subject, not the subject itself. (Note: Please consult the Purdue OWL Website with tips on how to construct a proper thesis; the website can be found at: https://owl.english.purdue.edu/owl/resource/545/01/)

Part 2:
For the next part of this assignment you will create an outline of the main points you want to address in this paper. This outline will serve as the basis for your Assignment 1.2 Final Draft. (Note: Please use the Purdue Owl Website to assist you with this assignment; this website can be accessed at: https://owl.english.purdue.edu/engagement/2/2/55/)

2. Write a one to two (1-2) page outline in which you:

1. Determine three (3) major aspects that demonstrate Old and New World exchanges.
2. List five (5) specific groups that were affected by this event. Provide two (2) examples for each cohort describing how they were affected.
3. List five (5) ways that the creation of new global trade routes affected the occupations and lifestyles of the average working American in the colonies.
4. Use at least three (3) academic references besides or in addition to the textbook. Note: Wikipedia and other similar websites do not qualify as academic resources.

watch the video then analysis with this format.

https://www.youtube.com/watch?v=gY5FzBDf6Zg

 

1.            Name of film: 

 

2.            Main point of the film:

 

3.            What is the point of view of the film?  Was it overly favorable or critical of a particular group or individual? 

 

 

4.            What inferences were made in the film?  Were there parts of the film that filmmakers must have made up because they couldn’t have known this from the available evidence?

 

 

5.            What Techniques are used in the film to persuade the audience to the filmmakers point of view?  Note music, camera angle, character portrayal, etc.

 

 

6.            What evidence is included to support the point of view put forth in the film? What is the source of that evidence? How strong is it?

 

 

7.            What relevant information do I know?  Does it contradict or support the story presented in the film?

 

 

 

8.            Overall, how strong are the historical arguments in this film?  Is it historically accurate?